Privacy Policy

TARUGA CREACIONES S.L; with CIF: B-05512132, address at C / Cabo Roig 10, 30730 de San Javier (Murcia) and Telf. 696 293 403; with domain www.tarugacreaciones.com informs regarding the privacy policy that:

When a user connects to this website, and sends a form / s, he is providing personal information for which Taruga Creaciones S.L. is responsible. This information may include personal data such as name, email address, telephone number, etc.
By providing such information, you as a User give your consent for your information to be collected, used, managed and stored by TARUGA CREACIONES S, L, only as described in the Legal Notice and in this Policy Of privacy.

The purposes for which data is collected and managed in TARUGA CREACIONES S.L are based on each capture system (forms):

Quote request form:
We request the following personal data: NAME, TELEPHONE and EMAIL and other additional information such as the height, width and drawing proposed on the wall to be decorated in order to provide a budget to our potential client.
The personal data provided will be kept as long as the relationship with TARUGA CREACIONES SL is maintained and its deletion is not requested by the interested party and will be kept in accordance with the legal deadlines established in fiscal and accounting matters, taking as reference the last communication.

This website will NOT make automated decisions, profiles or logic applied to your data.
The legal basis for the treatment of your data is the consent that is required with this privacy policy. The sending of newsletters referring to products / services that we can carry out is based on the consent that is requested without the withdrawal of this consent conditioning its subscription.

During the duration of the treatment, TARUGA CREACIONES S.L will not make any assignment, except legal obligation, nor will it transfer any of your data.

Optionally, temporary transfers will be made to IT Services companies, under their corresponding privacy conditions:

Google Analytics: Statistics service of Google Inc. Company owned by Delaware, 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”).

Hosting / Email provider: Nominalia Internet S.L. with registered office in Barcelona, Josep Pla, 2, Torres Diagonal Litoral, Building B3, Floor 3D, 08019 (Spain) treats the data in order to carry out its web / email hosting services.

Email marketing : Mailify registered trademark of SARBACÁN SOFTWARE, SL, with address at Riera de Sant Miquel 3 Barcelona 08006 BARCELONA – Spain, and tax identification number B-65/463408, registered in the Mercantile Registry of Barcelona, in volume 42314, folio 209, page number B-403.443, treats the data in order to carry out its email marketing services to TARUGA CREACIONES SL
You can exercise your rights of access, rectification, cancellation, opposition, oblivion and portability at any time. By writing to C / Cabo Roig 10, 30730 de San Javier – Murcia, with valid proof in law such as a photocopy of the DNI or equivalent.

You also have the right to effective judicial protection and to file a claim with the control authority, in this case, the Spanish Agency for Data Protection, if you consider that the processing of personal data violates the regulation.

The personal data that we treat in TARUGA CREACIONES S.L come directly from you through the forms and cookies under your consent.

LEGAL ADVISE

The terms and conditions contained in this Legal Notice (hereinafter, the “Rules”) are intended to inform, regulate the use and access of users (hereinafter, the “User” or “users”) to all pages web that appear under the domain tarugacreaciones.com (hereinafter, “the page”). The page and its contents are owned and managed by Taruga Creaciones S.L.

Identifying Data

For any doubt, type of information, query or suggestion, users can contact: Taruga Creaciones SL with CIF: B-05512132, Postal Address at C / Cabo Roig 10, 30730 San Javier – Murcia and Tel. 696 293 403

The provider, responsible for the website, makes this document available to users with which it intends to comply with the obligations provided in Law 34/2002, on Services of the Information Society and Electronic Commerce (LSSI-CE ), as well as informing all users of the website regarding the conditions of use of the website.

Any person who accesses this website assumes the role of user, committing to strict observance and compliance with the provisions set forth herein, as well as any other legal provision that may be applicable.
The provider reserves the right to modify any type of information that may appear on the website, without any obligation to pre-notify or inform users of said obligations, understanding as sufficient with the publication on the provider’s website.

Responsibility

The provider is exempt from any type of responsibility derived from the information published on its website, provided that this information has been manipulated or entered by a third party outside of it.

The provider’s website may use cookies (small information files that the server sends to the computer of the person accessing the page) to carry out certain functions that are considered essential for the proper functioning and visualization of the site. The cookies used on the website are, in any case, temporary in nature with the sole purpose of making their subsequent transmission more efficient and they disappear when the user’s session ends. In no case will cookies be used to collect personal information.

From the client’s website it is possible that it is redirected to content from third-party websites. Given that the provider cannot always control the content posted by third parties on their websites, it does not assume any responsibility for such content. In any case, the provider states that it will proceed to the immediate withdrawal of any content that may contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to said website, informing the competent authorities the content in question.

The provider is not responsible for the information and content stored, by way of example but not limited to, in forums, chat’s, blog generators, comments, social networks or any other means that allows third parties to publish content independently on the website. provider’s website. However, and in compliance with the provisions of art. 11 and 16 of the LSSI-CE, the provider makes itself available to all users, authorities and security forces, and actively collaborating in the withdrawal or, where appropriate, blocking of all those contents that could affect or contravene the legislation national or international, third party rights or morality and public order. In the event that the user considers that there is any content on the website that could be subject to this classification, please notify the website administrator immediately.

This website has been reviewed and tested to ensure that it works properly. In principle, correct operation can be guaranteed 365 days a year, 24 hours a day. However, the provider does not rule out the possibility that there are certain programming errors, or that causes of force majeure, natural disasters, strikes, or similar circumstances may occur that make access to the website impossible.

HOW TO BUY:

The form of payment of the online store will be through the Redsys payment gateway and the Aplazame platform.

Returns are not accepted for the type of product to which we refer. In case of withdrawal, you only have to contact us through our email tarugacreaciones@gmail.com or by calling 684 208 259 requesting your right to withdraw the product. The right of withdrawal may be made up to 72 hours before the completion of the mural.

By paying with Apázame, the user accepts that all their personal data will be fully transferred to Aplazame from the moment the user has started contracting the deferred payment service offered by the latter at the time of choosing the payment method. This acceptance is extended to third parties that had to access the files for the successful conclusion of the contract.

Protection of Personal Data

The provider is deeply committed to complying with Spanish regulations for the protection of personal data, and guarantees full compliance with the obligations set forth, as well as the implementation of the security measures provided in art. 9 of Law 15/1999, on the Protection of Personal Data (LOPD) and in the Development Regulations of the LOPD.
The provider makes the entity’s Privacy Policy available to users, informing users about the following aspects:

– Data of the person in charge of the treatment.

– Data processed.

– File in which are stored.

– Purpose of the treatment.

– Obligation or not to provide them, as well as the consequences in case of not providing them.

– On the rights of all users and the procedure to exercise them.

Intellectual and Industrial Property

The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and / or graphics are the property of the provider or, where appropriate, have a license or express authorization by part of the authors.

All the contents of the website are duly protected by the intellectual and industrial property regulations, as well as registered in the corresponding public registers.

Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and commercialization, in any case requires prior written authorization from the provider. Any use not previously authorized by the provider will be considered a serious breach of the author’s intellectual or industrial property rights.

The designs, logos, text and / or graphics outside the provider and that may appear on the website belong to their respective owners, who are themselves responsible for any possible controversy that may arise regarding them. In any case, the provider has the express and prior authorization from them.

The provider expressly authorizes third parties to redirect directly to the specific contents of the website, in any case they must redirect to the provider’s main website.

The provider recognizes in favor of their owners the corresponding industrial and intellectual property rights, their mere mention or appearance on the website does not imply the existence of any rights or responsibility of the provider over them, nor does it imply endorsement, sponsorship or recommendation by part of the same.

To make any kind of observation regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so through the following email.

Applicable Law and Jurisdiction

For the resolution of all disputes or issues related to this website or the activities carried out therein, Spanish legislation will be applied, to which the parties expressly submit, being competent to resolve all derived conflicts or related to its use the Courts and Tribunals of San Javier – Murcia.

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Preguntas frecuentes

Sí. Seguimos dando nuestro servicio de pintura mural con normalidad. Nuestros artistas cumplen con todas las medidas de seguridad sanitaria durante su trabajo y relación con nuestros clientes.

Sí. Taruga ofrece servicios de pintura mural en todo el territorio nacional.

No hace falta. Es suficiente con que nos mandes una foto o vídeo para ver las condiciones de tu pared.

No. La gestión de nuestros trabajos se hace 100% online hasta el momento de pintar. En nuestra página web y redes sociales podéis encontrar toda la información necesaria.

La duración del trabajo depende directamente de las dimensiones de la obra. El tiempo medio de realización de un mural es entre una o dos jornadas.

Ofrecemos murales con precios reducidos en nuestro catálogo online que tienen un coste fijo. Consulta nuestro catálogo

También ofrecemos murales que tú mismo puedes personalizar. Estos incluyen servicio de diseño y el precio varía en función del tamaño y la dificultad. Personaliza tu mural aquí

En los casos de trabajo en altura, la necesidad de material de elevación elevará el presupuesto.

Sí, te ayudamos a visualizar tu mural. Te ofrecemos tanto un boceto del diseño como la posibilidad de ver un montaje del mismo sobre una foto de tu pared.

Sobre cualquier superficie: gotelé, cristal, metales, chapas corrugadas , plástico, resinas, estucados…

No. Las propiedades de la pintura garantizan que el mural permanezca inalterable durante muchos años.
El uso de lacas o tratamientos adicionales puede ser contraproducente en muchas ocasiones

Normalmente usamos esmaltes acrílicos en interiores y poliuretanos en exteriores. También contamos con una lista de opciones orientadas a la innovación: pinturas veganas, antimosquitos, solar… Consulta nuestra página de innovación

En interiores el mural dura de por vida.
En exteriores la durabilidad de la pintura que usamos es comparable con la duración de la pintura de un coche.

No. El artista hará un uso de la pintura adaptado a cada caso y con una ventilación adecuada tu casa quedará libre de olores.